We try to use recycled packing materials such as shipping boxes or paper stuffers. Orders that contain fragile products such as glass jars may contain repurposed bubble wrap that we receive from other companies. We do not send out packing slips because we would like to make an effort to reduce and save paper. Please feel free to reuse and recycle our packing materials to reduce waste!
Thank you for being kind to our beautiful Earth.
Free Local Shipping
We are based in Hong Kong! We offer free local shipping on all orders! No code needed. We ship via HK Post.
We ship via HK Post. Standard international shipping rate is $11 USD and will take around 7 to 14 working days to deliver. International Express rate is $38USD and will take 2 to 13 working days to deliver depending on your area. If you'd like more information on delivery time, please contact us.
You will receive a tracking number after your order has been processed.
International customers are required to pay any import duty, foreign taxes or fees payable upon importation of their order into the destination country.
*Due to current circumstances, please contact us before your purchase if you are unsure of whether we ship to your country and we will let you know. Shipping rates may differ for limited shipping options.
We will send you an email for confirmation once your order has been processed.
Returns and Exchange
We currently do not offer any returns or exchange of any goods. If the goods are damaged upon arrival, please contact us.
If you wish to cancel an order, please contact us as soon as possible and we will try our best to stop the shipment. If the item has already been dispatched, we would ask for you to refuse the parcel upon delivery and once the item has been returned back to us, your refund will be processed.